1.Independent but well supported, resulting in phenomenal service with aggressive pricing. We are privately held and are members of Independent Stationers, a 520 members purchasing cooperative with a combined $2.2 billion purchasing power. When we buy low we sell low. 2. Reliable & Predictable. Free overnight delivery: the lowest minimum for free delivery in the industry, no shorts, & no hassle. We dislike backorders as much as you do so we keep our overnight fill rates over 98%. 3. Easy ordering from our local warehouse by Internet, phone, fax, E-Mail, or service rep: It's easy, with plenty of tools & options. It's your choice, because you're the customer. 4. Partner with a creative and responsive Keeney's account manager just brimming with ideas. Our entire focus is to optimize your efficiency while reducing costs. Two customer service representatives are assigned to you right here in Redmond to turn your needs into solutions. 5. We make the billing side easy. Invoices and packing slips with all the information you need that are actually easy to understand. Our accounting department operates in the real world and is steeped in our customer service tradition. If your firm has special accounting needs we have special solutions tailored just for you. 6. We create a truly customized program that addresses your firm's needs precisely. Choose us, no transition issues. We set up your account immediately and provide you with our standard efficiency tools to get you going today. Fine-tuning is part of the ongoing program. 7. Performance, not policy. We work right here where you work and clearly understand your business environment and your culture. You have local solutions created by local people. 8. We are a refreshing alternative to the multinational franchise distributors, with Keeney's you get a different kind of supplier with a different kind of philosophy and very different results. Rely on a state and federally certified Woman Owned Business Enterprise (WBE) that can help your company meet its WMBE goals. 9. Knowledge is power, so we provide usage and accounting reports in over 20 formats. We help you understand your supplies issues in ways you have previously only dreamed of. As we gain knowledge through creative reporting we are able to offer even more targeted solutions. In a sea of multinational vendors, often with franchise perspectives, we specialize in the unique services you require- whatever they are. We are a very different kind of supplier with very different results.